Checklist Platform Events

Make sure to select the relevant platform events on the check and/or checklist records.

Platform Events

24Checklist supports the following Platform Events:

• Check Event:

  • Check generated: Launch a Salesforce platform event when the check has been generated within a specific checklist at the moment the checklist is created for a specific record.

    

  • Check confirmed: Launch a Salesforce platform event when the user has completed and confirmed the check for a specific checklist.

    

• Checklist Completed Event: Event indicates that a checklist has been completed.

• Checklist Range Breach Event: Event indicates that a range breach occurred. Please see the section below for a practical example on how to integrate in a Flow.

• Checklist Timer Breach Event: Event that indicates that the timer threshold has been exceeded and a user input has not been entered and confirmed.

• Checklist Update Event: DEPRECATED.

Retrieve the triggered Check Escalation Value records

The record ids of the different check range breaches are stored in field sfy24__EscalationValueIds__c in a sfy24__Checklist_Range_Breach_e record and separated by a comma. In Flow, you can separate them via our managed Apex Action “Split a string by a string”.

In order to retrieve the corresponding Check Escalation Value records simply add a Get Records element where the record Id is In the Text Collection variable defined in the “Split a string by a string” apex action.

Once you have the relevant Check Escalation Value records, you can create your own Flow logic.